At Our Store, your satisfaction matters most! Unhappy with your purchase? Here’s our quick return & refund policy:
- 60-Day Return Window: Eligible for refund/exchange if items are unworn, unwashed, with tags intact.
- Return Steps: 1. Contact support via [link] with your order number; 2. Pack items with receipt; 3. Ship to the assigned address (trackable method recommended).
- Cost Note: You cover return shipping unless it’s our defect/error.
- Refund Timing: Processed in 7–10 business days, credited to your original payment method (shipping fees non-refundable unless we’re at fault).
- Exchanges: Follow the return process and note your exchange request—we’ll ship the replacement after verification.
- Damaged/Incorrect Items: Contact us within 7 days for free replacement/refund, no extra costs.